This policy explains how Shaiva Green Carbons Pvt. Ltd. ("SGC", "we") handles personal information collected through www.shaivagreen.com. We are based in Greater Noida, Uttar Pradesh, India.
What we collect
- Information you send us. When you use our enquiry form or email us: your name, email address, phone number, company, the subject of your enquiry and your message.
- Technical information. Our website host may record standard technical data such as your browser type, device, pages visited and approximate location derived from your IP address, and may use cookies to keep the site working and to measure visits.
How we use it
- To reply to your enquiry and discuss the reactors, plants or services you asked about
- To keep a record of our business correspondence
- To understand how the website is used and improve it
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Who processes it
The website and enquiry form run on Wix, which stores form submissions on our behalf. We may share your enquiry with our advisors or our supply partner, Shaiva Energy, only where that is needed to answer it, and we tell you when we do.
How long we keep it
We keep enquiry records for as long as needed to respond and to maintain a business relationship, and delete them when they are no longer needed or when you ask us to, unless the law requires us to keep them.
Your rights
You may ask us to tell you what personal information we hold about you, correct it, or delete it, and you may withdraw any consent you have given. Write to us at the address below and we will respond within a reasonable time, in line with India's Digital Personal Data Protection Act, 2023.
Security
We take reasonable steps to protect personal information from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure.
Contact
Shaiva Green Carbons Pvt. Ltd., Greater Noida, Gautam Buddh Nagar, Uttar Pradesh 201318, India. Email: koshy@shaivagreen.com
Changes
We may update this policy. The date at the top shows when it last changed.